by lisam39 Investigator
Investigator

I have 2 separate lines for my phone but I have no idea how to go between them?

I have 2 separate lines on my package 1 for business & 1 for personal use but I have no idea how to go between them. I have 1 SIM card. 

5 REPLIES 5
by
EE Community Support Team

Re: I have 2 separate lines for my phone but I have no idea how to go between th

Hi @lisam39

 

I recommend getting in touch with our business support team.

 

They have access to your account and will be able to check how this is set up and advise you further.

 

Please let us know what happens. 🙂


Chris

by lisam39 Investigator
Investigator

Re: I have 2 separate lines for my phone but I have no idea how to go between th

thank you will talk to them just now. lisa

by
EE Community Support Team

Re: I have 2 separate lines for my phone but I have no idea how to go between th

Awesome. 🙂

 

Let me know what happens, @lisam39.


Chris 🙂

by lisam39 Investigator
Investigator

Re: I have 2 separate lines for my phone but I have no idea how to go between th

Yeah not very good as was sold something that wasn't what I was looking for. I need a dual sim handset which you guys don't sell so quite annoyed that I have carry 2 handsets.

by
EE Community Support Team

Re: I have 2 separate lines for my phone but I have no idea how to go between th

I'm sorry to hear this, @lisam39.

 

Where did you take out the contract?

 

Was it in one of our retail stores or over the phone?


Chris

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