by Heathermoorexox
Explorer

I cant recieve any text messages but i can send them

Hi, i cant recieve any texts. I have tried restarting my phone, and deleting some texts i already have but still nothing. I know i have texts waiting to come through but i just cant recieve them and i dont know why

4 REPLIES 4
by Grand Master
Grand Master

Re: I cant recieve any text messages but i can send them

Hi @Heathermoorexox

 

If you can send them then you can receive them also. Sometimes text message do come through late. Check your local network for issues.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Heathermoorexox
Explorer

Re: I cant recieve any text messages but i can send them

Its been like it yesterday and today. I cant recieve calls or texts. And i switched the sim to another phone to see if it was the phone or the sim but its the sim. Its not a new sim so i know its not that..ive been with ee for a while now so idk whats going on.

by
EE Community Support Team

Re: I cant recieve any text messages but i can send them

Hi @Heathermoorexox,

 

Thanks for joining the EE Community.

 

If you send a message to your own number, does it come through?

 

James

 

 

by eleiyas Established Contributor
Established Contributor

Re: I cant recieve any text messages but i can send them

so you said you switched the sim to a different phone and the sim is the problem, yet you say the sim is not new, so it's not that.

 

sorry, but are you indeed saying that the sim is the issue?

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.