by Pammyo48
Visitor

I cannot text or call from my abroad have done everything in manage devices

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I cannot text or call from my abroad have done everything in manage devices

Hi @Pammyo48 

 

Are you sure? 

 

It can take 24 hours for the service to fully activate. If after this time it still doesn't work then you will need to speak to CS via EE international number on another device, or live chat.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I cannot text or call from my abroad have done everything in manage devices

Hi @Pammyo48 

 

Welcome to the community. I hope you're having a lovely time abroad. 🙂

 

Whereabouts are you?

 

Have you tried manually connecting to another network?

 

Device type Actions
iPhone Settings > Mobile Data > Network Selection > Turn off Automatic
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let us know how you're getting on.

 

Chris

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