16-09-2017 04:40 PM
Have you followed the instructions, as per EE Apple music help pages?
17-09-2017 10:38 AM - edited 17-09-2017 10:39 AM
Good Morning @Kwest
Welcome to the community. 🙂
Did you get a chance to check out the page that @Northerner referred to?
I have a few questions regarding this:-
Have you ever taken advantage of an EE Apple Music offer before?
Do you currently have an Apple Music subscription with Apple directly?
What happened when you text MUSIC to 150?
Also, please check that the correct mobile number is showing on your phone:
Look forward to hearing from you. 🙂