by dthomas28
Explorer

I am due to pick up my huawei phone tomorrow should i with all the problems

Should i pick up my huawei phone with all the problems

6 REPLIES 6
by Grand Master
Grand Master

Re: I am due to pick up my huawei phone tomorrow should i with all the problems

Hi @dthomas28 

 

Are you having it delivered to store, after buying online? 

 

I will likely get into trouble for this post, but if it was me I wouldn't. You have 14 days to reject any upgrade if you purchased it online. Just call EE and tell them you don't want to upgrade, be prepared for the hard sell.

 

I would likely wait for the 5G devices if you are in the roll out areas.

 

Thanks




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by Grand Master
Grand Master

Re: I am due to pick up my huawei phone tomorrow should i with all the problems

@dthomas28   I’ll agree with @Northerner basically because of not knowing how long this could last for.  

by Grand Master
Grand Master

Re: I am due to pick up my huawei phone tomorrow should i with all the problems

+1

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by
EE Community Support Team

Re: I am due to pick up my huawei phone tomorrow should i with all the problems

Good Morning @dthomas28

 

Thanks for coming to the community 🙂

 

Any existing orders will be fine. Google has confirmed that services like Google Play and security from Google Play Protect will keep working on your existing Huawei device. Huawei has also confirmed that existing customers will continue to receive security updates and after sales service.

 

We'll continue to work closely with Google and Huawei and will provide further detail as we receive it.

 

Katie

by dthomas28
Explorer

Re: I am due to pick up my huawei phone tomorrow should i with all the problems

Thanks very much on your advice i will pick my phone up today

by
EE Community Support Team

Re: I am due to pick up my huawei phone tomorrow should i with all the problems

Please let me know if you have any further questions @dthomas28 🙂 

 

Have a fantastic weekend, 

 

Katie 

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