by retemple
New Member

Huwaei P20

Hi.  I turned on 'reduce incoming call volume when phone opened' and now I can't find where to turn it off again.  Please can you help?

by Grand Master
Grand Master

Re: Huwaei P20

Hi @retemple 


Just increase the volume and this should deactivate.


Alternatively you should look in volume settings.



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EE Community Support Team

Re: Huwaei P20

Hi there @retemple


Welcome to the community.


Can you try the steps on the Huawei Help page, does this change the sound settings back?


Let me know how you get on.


Leanne 🙂

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