by johnboy22 Contributor
Contributor

Huawei p9 upgrade android 7

When will ee carry out the upgrade to the huawei P9 to android 7. I have spoken to Huawei and they have said that they have sent the upgrade to EE and they have to roll it out.

 

5 REPLIES 5
by Grand Master
Grand Master

Re: Huawei p9 upgrade android 7

@johnboy22  If EE do have it they will push it out when there happy that it will cause no issues.  

by sunman Contributor
Contributor

Re: Huawei p9 upgrade android 7

looks like EE will only push out the update when enough people complain .

 

I am thinking of taking my P9 back to EE for a FULL refund as it is NOT of merchantable quality due to the number of serious bugs in the current EE firmware make the phone not fit for purpose.

 

I would advise any P9 users to do the same

by Grand Master
Grand Master

Re: Huawei p9 upgrade android 7

@sunman  Your contract has nothing to do with any updates for your device. 

by sunman Contributor
Contributor

Re: Huawei p9 upgrade android 7

@Chris_B

 

I said nothing about my contract , it is the device that is in question

 

if the device has serious faults and a firmware fix is available from the Manufacturer ( released in Nov 2016 ) and the provider fails / refuses to release said fix, then the device becomes "not of merchantable quality / not fit for purpose " and you can therfore return it for refund .

 

BTW Vodaphone / O2 have released the same firmware in march and April .......

 

if EE can provide a timescale of release of the fix then this can mitigate the above , if said timetable is timely

by
EE Community Support Team

Re: Huawei p9 upgrade android 7

Hi @sunman

 

Thanks for coming to the community for help and support 🙂

 

We have no information on this.

 

The device will show a notification when any update is available.

 

Thanks.

 

Richard

 

Smiley Happy

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