by nansy08
Explorer

Huawei p9 problem with camers?

Hello,

I have a strange problem with my Huawei p9. Befor 2 - 3 weeks my camers stop working normaly. The problem is not focused. What can i do. I reboot it, clear a cash. 😞 Please help me. 

4 REPLIES 4
by Grand Master
Grand Master

Re: Huawei p9 problem with camers?

Hi, 

 

Can you try another camera app from the play store to establish if this is software related. 

 

Also:

  • Are you running a rom or the original EE firmware?
  • Have you recently upgraded your firmware.?

Thanks 




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by
EE Community Support Team

Re: Huawei p9 problem with camers?

Thanks for helping @Northerner.

 

Let us know how you are getting on @nansy08

 

Thanks, Leanne 🙂

by nansy08
Explorer

Re: Huawei p9 problem with camers?

Hello,

I try with much apps and effect is 0. 😞

by
EE Employee

Re: Huawei p9 problem with camers?

Hi @nansy08,

 

Can I get you to try a third party camera app to see if that assists.

 

Many thanks,

 

Lee

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