by geordie40
Explorer

Huawei P9 lite

Hi

My wife's P9 is blocking my number but when we check her phone block list my number is not on it. We have deleted my contact and re added it but no change and also added my number to the "white list" but still blocks it.

Would a factory reset do the job?

Can EE block it at a SIM level?

Any ideas gratefully received.

3 REPLIES 3
by Grand Master
Grand Master

Re: Huawei P9 lite

Hi, 

 

Are you also on EE?

 

Can your wife call you?

 

Also try adding the contact but for the number, rather than the 0 use +44

 

Thanks 




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by geordie40
Explorer

Re: Huawei P9 lite

Yeah we are both with EE, she can call me no problems and tried with +44 but still blocks my number
by
EE Community Support Team

Re: Huawei P9 lite

Hi @geordie40

 

Thanks for coming back 🙂

 

I'd maybe try backing everything up and try a factory re-set.

 

Let me know how you get on.

 

Thanks

 

Richard

 

🙂

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