by geordie40

Huawei P9 lite


My wife's P9 is blocking my number but when we check her phone block list my number is not on it. We have deleted my contact and re added it but no change and also added my number to the "white list" but still blocks it.

Would a factory reset do the job?

Can EE block it at a SIM level?

Any ideas gratefully received.

by Grand Master
Grand Master

Re: Huawei P9 lite



Are you also on EE?


Can your wife call you?


Also try adding the contact but for the number, rather than the 0 use +44



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by geordie40

Re: Huawei P9 lite

Yeah we are both with EE, she can call me no problems and tried with +44 but still blocks my number
EE Community Support Team

Re: Huawei P9 lite

Hi @geordie40


Thanks for coming back 🙂


I'd maybe try backing everything up and try a factory re-set.


Let me know how you get on.







Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.