05-04-2019 01:20 AM
08-04-2019 11:30 AM
Having messed about with this for a fair while now, I completely agree with eclipse99. I am in a basement which creates a form of Faraday cage, and thus the 4G signal is only ever very weak in the room. When I want to make a call, I therefore have to switch to Airplane mode and turn wifi calling on - not particularly elegant - but at least it works. However, receiving calls is a different issue. Unless I go into airplane mode every time I enter the room - which would be a bit ridiculous - it attempts to pick the call up using the very weak signal and then of course the caller gets a very poor connection and we can't hear each other. I cannot switch to Airplane mode mid call - again that would be ridiculous - so all that EE need to enable is either the button as described - though ideally on the front screen drop down - or get it to properly switch to WIFI calling at a higher signal threshold. I too have a Huawei P20 Pro, as do two of my sons who also have the issue of course. My wife is on another network and they cracked this issue long ago - time to solve it EE I suspect as this thread seems to have been on and off for three years in various guises.