15-09-2018 09:39 PM
I have texted sport to 150 but it says its free for 3 months. My new line gets 24 months of bt sport for free. Please help me.
15-09-2018 10:32 PM
@CleanForest Then you’ll get 24 months. You got back the standard reply. If you look at your EE account under add ons it will say how long you’ll get BT sport for.
16-09-2018 10:36 AM - edited 16-09-2018 10:47 AM
Hi, it does show on plan but doesn't say 24 months. The plan is Max plan 20GB. I was told that this plan does come with BT sports for free for the whole contract.
16-09-2018 11:00 AM
The Max plan does include the service for the 24 month term.
When did your Max plan start?
You should receive a text advising you have BT Sport as part of your plan within 24 hours of the product being activated on your account without you sending the text.
With the text you receive, you then need to follow the link to set up your BT ID
16-09-2018 10:10 PM
The max plan started 10 sept. No i didn't receive a text. I think my son has sorted it out but i am not very happy about not being informed how to get BT Sport. This is my 3rd line on my account so would have thought that EE would make sure everything is ok for me.
17-09-2018 07:44 AM