by CleanForest Contributor
Contributor

How to activate my free 24 months bt sport

I have texted sport to 150 but it says its free for 3 months. My new line gets 24 months of bt sport for free. Please help me.

6 REPLIES 6
by Grand Master
Grand Master

Re: How to activate my free 24 months bt sport

@CleanForest  Then you’ll get 24 months. You got back the standard reply.  If you look at your EE account under add ons it will say how long you’ll get BT sport for. 

by
EE Community Support Team

Re: How to activate my free 24 months bt sport

Morning @CleanForest

 

Thanks for coming back to the community.

 

Does the BT Sport show in your My EE account for 24 months?

 

What price plan do you have?

 

Leanne 🙂

by CleanForest Contributor
Contributor

Re: How to activate my free 24 months bt sport

Hi, it does show on plan but doesn't say 24 months. The plan is Max plan 20GB. I was told that this plan does come with BT sports for free for the whole contract.

by
EE Community Team

Re: How to activate my free 24 months bt sport

Hi @CleanForest,

 

 

The Max plan does include the service for the 24 month term.

 

When did your Max plan start?

 

You should receive a text advising you have BT Sport as part of your plan within 24 hours of the product being activated on your account without you sending the text.

 

With the text you receive, you then need to follow the link to set up your BT ID

 

 

Alex

 

 

 

by CleanForest Contributor
Contributor

Re: How to activate my free 24 months bt sport

The max plan started 10 sept. No i didn't receive a text. I think my son has sorted it out but i am not very happy about not being informed how to get BT Sport. This is my 3rd line on my account so would have thought that EE would make sure everything is ok for me.

by
EE Community Team

Re: How to activate my free 24 months bt sport

Hi @CleanForest,

 

I'm sorry that you didn't receive any information for this when you took the contract our.

 

I'm glad you have managed to get activated now though. 

 

You can keep updated with all of the benefits of EE offer and how to use them online.

 

Alex

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