by Rabby1
Visitor

How many times can I get a new phone because my brother has lost his 3rd

My brother is a 2nd line on my account and has lost his 3rd phone  phone, how many times can I claim 

2 REPLIES 2
by Grand Master
Grand Master

Re: How many times can I get a new phone because my brother has lost his 3rd

Hi,

 

You will need to call and speak to your insurers direct. Normally most insurance of this nature allows 1 or 2 replacements per policy year.

 

EE Insurance terms and conditions can be found here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: How many times can I get a new phone because my brother has lost his 3rd

Hi and welcome to the community @Rabby1

 

You can have a maximum of 2 lost/stolen claims in a 12 month period, please see page 7 of the terms for the full details.

 

Many thanks,

 

Lee

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.