by Jeanette-H Investigator
Investigator

How long to Port number to EE

Hi all

 

Anyone know how long it takes to port a number to EE

 

When I started the proces with my PAC code the e.mail I received said it takes a day and its been a couple of working days now and the number has not yet been ported.

 

So how long should it take before the porting process is complete.

 

Thanks for any help with this

 

Jeanette

8 REPLIES 8
by Brilliant Contributor
Brilliant Contributor

Re: How long to Port number to EE

The email is correct. Should be next working day.

 

Did you receive a text stating the port has started?

 

I would ring EE and/or your previous network to see what's going on


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by
EE Community Support Team

Re: How long to Port number to EE

Hello there @Jeanette-H.

 

Thanks for coming to the community.

 

How did you request the number transfer?

 

Also have you had a text message to say this has started?

 

Hope to hear from you soon 🙂

by Jeanette-H Investigator
Investigator

Re: How long to Port number to EE

I requested the number via my old providers online chat service (TalkTalk) and the provided PAC number was entered online, using the link at www.ee.co.uk

 

I started to porting process using the online link on www.ee.co.uk

 

All I have had is the e.mail that said porting will take a day

 

No text message yet

 

Thanks

 

Jeanette

 

 

by
EE Community Support Team

Re: How long to Port number to EE

Great thanks @Jeanette-H.

 

Thanks for coming back to me.

 

Is your account on pay as you go or contract?

 

Thanks, Leanne 🙂

 

 

by Jeanette-H Investigator
Investigator

Re: How long to Port number to EE

Its on Contract

by
EE Community Support Team

Re: How long to Port number to EE

Thanks @Jeanette-H

 

We will need to get this looked into.

 

Our customer service team will be able to do this for you.

 

If you use the get in touch page here and select EE this will give you an option to chat.

 

You can use the chat option when an agent is available or give us a call.

 

Let us know how you get on 🙂

 

 

by Jeanette-H Investigator
Investigator

Re: How long to Port number to EE

Chat said it should be done in 24 hours

 

Thanks for your help

 

Jeanette

by
EE Community Support Team

Re: How long to Port number to EE

No problem at all @Jeanette-H

 

Let me know if you need anything further 🙂

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