23-03-2018 05:33 PM
I've recently upgraded to an EE Hawk phone and cant answer my phone when i get calls while its in lock mode. A screen appears with a green phone on the right and red phone one the left. I tried to tap the green phone and swipe but nothing happens. Can anyone help please 😞
Solved! See the answer below or view the solution in context.
23-03-2018 06:07 PM
Hi @Essexfox65 and welcome to the community.
When your phone is locked you would need to slide the bar to green to answer and red to decline.
If the phone is unlocked it would be the case of tapping the green or red circle.
23-03-2018 06:13 PM
by SteveS60 a week ago