by Ricrok86
Explorer

How do i turn off vo lte on my s6 please.

I cannot find away of turning off the new 4g calling feature, I've tried look g in the Phone app settings but the option does not appear.

6 REPLIES 6
by Expert Contributor
Expert Contributor

Re: How do i turn off vo lte on my s6 please.

@Ricrok86 I don't think you can.... You can only turn off WiFi calling. I might be wrong but think someone asked on here before

by Grand Master
Grand Master

Re: How do i turn off vo lte on my s6 please.

Hi, @Ricrok86

 

As @Rogersdave771 says you cannot deactivate this feature which is a benefit of the EE network.

 

Thanks 




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by
EE Community Support Team

Re: How do i turn off vo lte on my s6 please.

I hope the great support given to you by @Rogersdave771 and Northerner have answered your questions @Rickrock86

 

Cheers

 

Richard

 

🙂

by Ricrok86
Explorer

Re: How do i turn off vo lte on my s6 please.

Thanks for the answers, so if I can't turn it off and I didn't choose to have it, I'm guessing it's not going to eat my data??

by
EE Community Support Team

Re: How do i turn off vo lte on my s6 please.

Thanks for getting back to me 🙂

 

There's no additional cost for the 4G Calling service – it's an inclusive feature of our pay monthly and small business plans.

 

Calls and texts come out of your monthly allowances as normal and anything out of allowance is charged at standard rates.

 

You can turn off 4G if you wan't to @Rickrok86 but you will miss out on all of this.

 

Stay Superfast - with 4G Calling (also known as VoLTE), when you make or receive a phone call, your phone will stay on 4G. That means you can use data at 4G speeds even when you're on a call. Sounds simple, but you’d be surprised how few mobile providers will let you do this.

 

The big benefit is your internet doesn’t slow down on a call. Using Google Maps on hands-free? Your maps will stay superfast.

 

Seamless switching – if you’re using WiFi Calling, 4G Calling helps make the switch to our mobile network as your calls can now seamlessly handover between WiFi and 4G.

 

Clearer calls – 4G Calling means your calls now go over the 4G network, which makes them crystal clear between compatible phones.

 

Call in more places – we’re expanding our 4G network  to cover 95% of the UK landmass by 2020. Combined with 4G Calling, it means you’ll be able to make calls in places you couldn’t before. Check 4G coverage here >

 

For further information, please see our 4G calling help and support pages.

 

Thanks

 

Richard

 

🙂

 

by Bosshogg Established Contributor
Established Contributor

Re: How do i turn off vo lte on my s6 please.

Doesn't cost anything, doesn't use any of your data allowance and gives you signal in more places. ( the reason I have it) 

No real reason to ditch it. 

 

Im not sold on the calls being clearer though. 

 

You could always flash the unlocked Samsung firmware if you want to ditch the EE features. 


Electronic Engineer by day.
Geek by night.

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