How do I stop EE billing being used as payment method on PLAY store?
2 weeks ago
My son selected ee billing as payment method and ran a huge bill on Google Play. I have parent controls on and no debit or credit card details are listed so how do stop the billing method directly to phone provider?
@BrendonH is indeed correct, you are able to cancel the billing via the phone itself.
Please give customer services a call to have third-party charges blocked, but please be aware that we’ve closed two of our contact centres today, due to extreme weather in the area, in the interest of staff safety.
We expect that it’ll take a little longer than usual to answer calls. Sorry for any inconvenience caused.