by PJ04
Visitor

How do I get wireless charger for Samsung 10 should have been in package

Have pre-ordered the Samsung 10 and received phone but not wireless charger.  How do I get the charger?

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: How do I get wireless charger for Samsung 10 should have been in package

What plan did you pre order.

 

Not all came with the charger.

 

The ear buds you have to claim through Samsung.

 

Unsure how the wireless charger is sent out.

 

Normally its 14 to 30 days after you receive phone as to make sure you dont cancel the plan and keep the charger.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by
EE Community Support Team

Re: How do I get wireless charger for Samsung 10 should have been in package

Hi @PJ04,

 

Welcome to the EE Community.

 

If you ordered an eligible plan, you should have received the charger with your phone.

 

If it didn't arrive, please get in touch so our Mobile Care Team can look into this for you.

 

Thanks

 

James

 

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