by Alan54 Investigator
Investigator

How do I get my data usage shortcut back on my mobile as I had to do a factory

 Hi how do I get my data usage shortcut back on my mobile as I had to do a factory reset now my shortcut has gone.idont want to keep in to keep signing in my ee account as it to ages to load up thanks

7 REPLIES 7
by Grand Master
Grand Master

Re: How do I get my data usage shortcut back on my mobile as I had to do a facto

Which phone?

 

Can't you look under Settings / Connections /  Data Usage?

 

Or it the MyEE app you want? You can d/load that from the Play Store.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Alan54 Investigator
Investigator

Re: How do I get my data usage shortcut back on my mobile as I had to do a facto

I have got the ee application but I will try what you think and thanks

by Alan54 Investigator
Investigator

Re: How do I get my data usage shortcut back on my mobile as I had to do a facto

By the I my mobile is a alba6 Android

by Grand Master
Grand Master

Re: How do I get my data usage shortcut back on my mobile as I had to do a facto

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I get my data usage shortcut back on my mobile as I had to do a facto

Hi @Alan54

 

Have you managed to find the information that you're looking for?

 

Chris

by Alan54 Investigator
Investigator

Re: How do I get my data usage shortcut back on my mobile as I had to do a facto

No I haven't not yet but thanks

by
EE Community Support Team

Re: How do I get my data usage shortcut back on my mobile as I had to do a facto

What was the app that you were using before, @Alan54?

 

Do you know what it was called?

 

You should be able to see your remaining allowances through the My EE app.

 

Chris

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