by Ninkinonk
Explorer

How do I get a notification on msg icon on home screen,got Alcatel pixi 4 5 inch

I can't get msg notification on home screen msg icon,I only know if I go into mgs. 

 

3 REPLIES 3
by Profile closed
Not applicable

Re: How do I get a notification on msg icon on home screen,got Alcatel pixi 4 5

Hello @Ninkinonk have you got message notifications enabled in your app permissions? Settings>notifications>apps. 🙂

by Ninkinonk
Explorer

Re: How do I get a notification on msg icon on home screen,got Alcatel pixi 4 5

Yes I have,its so got the better of me as I am quite clued up with phones.

 

by
EE Community Support Team

Re: How do I get a notification on msg icon on home screen,got Alcatel pixi 4 5

Hi @Ninkinonk

 

Thanks for stopping by community 🙂

 

I have looked around and tried to find you the right answer.

 

Have you allowed permissions on Onetouch launcher?

 

I know it's that part that will need applications permissions granted.

 

If this does not work then please do not hesitate to call our Technical team and they will try and help you further.

 

Please let myself and @Profile closed know how you get on.

 

Thank you

 

Richard

 

🙂

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