a week ago
Is there no way I can put a sound on so I'm alerted when I'm put on hold?? As I dont realise when im being placed on hold or even muted
Welcome to the community.
It depends what kind of phone you have as to whether you're notified if someone's put you on hold. For instance, I have an iPhone and it beeps every few seconds to indicate that I'm on hold.
You won't be notified that you're muted. It's designed so that no sound comes from the other phone.
One of these options may help you find the answers you need.
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