by Zarah2
New Member

How do I find out when another caller puts me on hold

Is there no way I can put a sound on so I'm alerted when I'm put on hold?? As I dont realise when im being placed on hold or even muted

1 REPLY 1
by
EE Community Support Team

Re: How do I find out when another caller puts me on hold

Hi @Zarah2

 

Welcome to the community.

 

It depends what kind of phone you have as to whether you're notified if someone's put you on hold. For instance, I have an iPhone and it beeps every few seconds to indicate that I'm on hold.

 

You won't be notified that you're muted. It's designed so that no sound comes from the other phone.


Chris

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