by danb26 Investigator
Investigator

How do I access an external SD Card on the Alcatel Pixi 4?

Hi, so, we're trying to find where/and how the heck you access the external SD card on this phone. The SD card is in the slot, as normal/correctly, but it doesn't appear to be picked up anywhere on the phone, not even the settings.

 

Are we going mad? Does it do nothing? Have we been conned? 😜 Heeeelp!

1 SOLUTION

Accepted Solutions
by danb26 Investigator
Investigator
Solution

Re: How do I access an external SD Card on the Alcatel Pixi 4?

Hi there, yeah, it wasn't doing anything but a restart now appears to have finally sorted it - didn't do anything the first time - thanks for the help though!!

3 REPLIES 3
by Grand Master
Grand Master

Re: How do I access an external SD Card on the Alcatel Pixi 4?

Hi, 

 

If you have just installed it then go into settings - storage and it should be listed. If so unmount it and then format it (anything stored on it will be lost) 

 

If it's not showing up then:

  • Is it the correct type;
  • Is it within the maximum size recommended by the manufacturer (say 128GB for example) 
  • Is it inserted correctly.?

I would also try it in another device as it may also be faulty. 

 

Thanks 




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by danb26 Investigator
Investigator
Solution

Re: How do I access an external SD Card on the Alcatel Pixi 4?

Hi there, yeah, it wasn't doing anything but a restart now appears to have finally sorted it - didn't do anything the first time - thanks for the help though!!

by
EE Employee

Re: How do I access an external SD Card on the Alcatel Pixi 4?

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