by nabindragurung
Visitor

How can I unlock content lock

Can you remove content lock from my device please?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How can I unlock content lock

@nabindragurung.  Login to your online EE account and you can remove it from there.  You can do this via the my EE app.  It’s under controls 

 

If the option is not there you’ll need to call customer services or go to a EE store with ID. 

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: How can I unlock content lock

@nabindragurung.  Login to your online EE account and you can remove it from there.  You can do this via the my EE app.  It’s under controls 

 

If the option is not there you’ll need to call customer services or go to a EE store with ID. 

by Grand Master
Grand Master

Re: How can I unlock content lock

Hi @nabindragurung

 

EE guide to the content lock and Internet safety to support @Chris_B post is here

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: How can I unlock content lock

Hi there @nabindragurung

 

Thanks for posting on the community.

 

I can see you have had some great information to get your content lock removed.

 

If you have any further questions or have any problems getting the content settings updated, let us know 🙂

 

Leanne.

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