by ash1988 Investigator
Investigator

How can I find my IMEI number without access to the phone

Hi,

 

I have a sony Xperia Z5 which has incurred water damage.  The screen no longer works visually, it responds via vibration etc.  I am looking to see if I can get the IMEI number without access to the phone, I am currently in the USA.  I no longer have the box etc, so I am short on options, can anyone help?

 

Kind Regards

 

Ash

15 REPLIES 15
by Grand Master
Grand Master

Re: How can I find my IMEI number without access to the phone

Might be in the battery compartment.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Grand Master
Grand Master

Re: How can I find my IMEI number without access to the phone

Hi, 

 

It will be in small txt on the back of your phone or sim/memory card tray. 

 

Thanks 




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by
EE Community Support Team

Re: How can I find my IMEI number without access to the phone

Good morning @ash1988.

 

Thanks for coming here.

 

Did you find the IMEI number with the suggestions above?

 

Let us know if you need anything else 🙂

by ash1988 Investigator
Investigator

Re: How can I find my IMEI number without access to the phone

Hello @Leanne_T,

 

Unfortunately none of the above methods worked for me.  Do you have any other solutions?

 

Kind Regards

 

Ash

by
EE Community Support Team

Re: How can I find my IMEI number without access to the phone

Hi @ash1988

 

I'm sorry to hear that the information hasn't helped.

 

Have you by any chance spoken to customer services you may be able to ask for a proof of usage.

 

Let me know what happens when you speak to them.

 

Richard

 

🙂

by Jamie__S13 Established Contributor
Established Contributor

Re: How can I find my IMEI number without access to the phone

"

Log in with your Google account here: https://www.google.com/settings/dashboard

 

Then, under the "Android" section, click on it and it will expand it, and will show you a list of your Android devices as well as it's IMEI number.

"

Saw this on another forum while searching your question.  Just tested it and works for me 🙂

 

Hopefully you've logged in with your Google account...

by
EE Employee

Re: How can I find my IMEI number without access to the phone

Hi @Jamie__S13

 

That's a great bit of info - good find!

 

@ash1988 - do pop back and let us know if this works!

 

Thanks - Karen. Smiley Happy

by ash1988 Investigator
Investigator

Re: How can I find my IMEI number without access to the phone

@Jamie__S13that worked perfectly, thank you!!!

by
EE Community Support Team

Re: How can I find my IMEI number without access to the phone

Great news @ash1988!

 

Thanks again for your brilliant tip @Jamie__S13

 

- James

by
EE Employee

Re: How can I find my IMEI number without access to the phone

Hi @Jamie__S13

 

 S&Dthank_you.png

 

 

As a thank you for sharing this information which was a great help to other users - I would love to treat you to dinner on us!

 

I have sent you a Private Message to get some details from you and I will get you a voucher sent out!

 

Hope to see you around in future.

 

Thanks - Karen. Smiley Very Happy

by
EE Employee

Re: How can I find my IMEI number without access to the phone

Hi @ash1988

 

 S&Dspot_prize_alert (1).png


Thanks you so much for sharing your solution with the community - this all helps the community a great place to be!

To show our appreciation I’m going to send you for dinner on us - I'll send you a Private Message to get some additional details.

 

Thanks - Karen. Smiley Very Happy

 

by George122 Investigator
Investigator

Re: How can I find my IMEI number without access to the phone

well i tried this i doesnt show the imei code could anyone help me and check again on google dashboad to see if it works

by ash1988 Investigator
Investigator

Re: How can I find my IMEI number without access to the phone

Hello @George122

 

Can you remember if this was the same Google account you used to setup your Android device, when you first started with it?

 

Kind regards 

Ash 

by
EE Community Support Team

Re: How can I find my IMEI number without access to the phone

Hi @George122

 

Thank you for joining community 🙂

 

The questions and help given by @ash1988 are important to respond to when you get a second so we can try and help further.

 

Thanks

 

Richard

 

🙂

by Grand Master
Grand Master

Re: How can I find my IMEI number without access to the phone

@George122: Is your phone also broken? If not you can just dial *#06# to get the IMEI.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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