by MamaSmurf Investigator
Investigator

How can I delete apps from Samsung J3? No uninstall tab available.

I want to delete pre-installed apps to increase storage capacity, mainly Microsoft and Facebook/messenger. There is no uninstall tab available, just force stop or disable. I’ve tried doing both multiple times with FB but it keeps coming back generating data and cache.  I can’t move any apps to the SD card either to release storage space.

10 REPLIES 10
by Grand Master
Grand Master

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Hi @MamaSmurf

 

Some apps are installed by Samsung or EE and cannot be removed via the normal install process. 

 

Thanks, 




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by MamaSmurf Investigator
Investigator

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Thanks for replying and I knew that already.  My understanding from a call I made to an EE rep was that I could delete some of the apps, and he told me which ones, but there's no uninstall table available - and it says in the EE on-line guidance that there is.

by
EE Community Support Team

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Hi @MamaSmurf,

 

Welcome to the EE Community.

 

Please see SAMSUNG GALAXY J3 - UNINSTALL AN APP to see how to uninstall an app.

 

If you don't see the uninstall option for a particular app, it means that app can't be uninstalled.

 

Hope this helps. Smiley Happy

 

James

by MamaSmurf Investigator
Investigator

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Thanks.  I've only got a force stop option on all the apps and even though I've done that constantly with FB and messenger for example, it still keeps on caching and takes up storage space.

by
EE Community Support Team

Re: How can I delete apps from Samsung J3? No uninstall tab available.

No problem @MamaSmurf

 

James

by MamaSmurf Investigator
Investigator

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Anyone got any ideas yet?  Still struggling to get rid of the apps I don't want.  I've practically maxed out storage space on the phone (even though I've got an SD card which was supposed to sovle the problem according to the guy in the EE shop )  How I wish I'd stayed with the iphone!

by Grand Master
Grand Master

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Have you an app you installed yourself? Look at that & it will have an Uninstall option.

 

The others that don't have an Uninstall option cannot be uninstalled.

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by
EE Community Support Team

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Good Evening @MamaSmurf. 🙂

 

Can you please try follow these steps on the Samsung website. 

 

Keep me posted on how you get on. 

 

Thanks, 

 

Katie

by Brilliant Contributor
Brilliant Contributor

Re: How can I delete apps from Samsung J3? No uninstall tab available.

Some apps are not able to be uninstalled as already stated.

 

You can disable them which will stop them updating and caching.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by eleiyas Established Contributor
Established Contributor

Re: How can I delete apps from Samsung J3? No uninstall tab available.

@MamaSmurf

 

Just to clarify a little more:

 

Apps installed on the phone by the manufacturer are sometimes classed as "system apps" within Android. A standard user cannot uninstall them, much like you wouldn't be able to uninstall programs on Windows without being an Administrator.

 

{{I'm not sure if I am allowed to mention this here, so please remove this (moderator) if it is innappropriate:}}

 

The only ways to uninstall these "bloatware apps" is to "root" your phone, therefore unlocking "administrator" privileges, which would then allow you to uninstall these apps with the help of a custom recovery or certain apps like "Titanium backup".

 

Rooting your phone can be a hassle and can cause some serious issues. Notably, rooting your phone will void any warranty or guarantee you have and can also cause bricking of the phone, rendering it unusable.

 

I would highly discourage anyone who doesn't know what they are doing to try rooting their phone.

 

 

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