17-08-2017 10:43 PM
When I play back a video I have recorded there is a high pitched noise in the background. I have tried increasing and decreasing the brightness and the volume of my phone, and changing in and out of HD format, as suggested on other forums and nothing makes a difference. It happens with the front and rear cameras and even if I record using other apps. My phone is only a week or two old with no damage I hadn't noticed as I hadn't recorded any videos yet.
18-08-2017 12:10 AM
Hi @CharlotteSWN what phone is it?
18-08-2017 11:02 AM
Hi it's a Samsung galaxy A5. I tried taking the case off to see if it was blocking the mic but it didn't make any difference . There's nothing else that could be blocking the mic, thanks, Charlotte