by Templeton919
Explorer

Hi guys. Im over due paying bill by 2weeks will they give me any leeway?

Come up Bit stumped and havent paid my bill. 2 Weeks over now. Will they give another weeks grace without cutting me off??

2 REPLIES 2
by Grand Master
Grand Master

Re: Hi guys. Im over due paying bill by 2weeks will they give me any leeway?

@Templeton919   Have you called customer services about this or have you simply not paid it ?    If you ever find yourself not been up to pay your bill you need to call customer services straightaway, it is very highly likely you’re going to get cut off.   Don’t forget you are breaking your contract with EE that you are legally obliged to honour as it is a contract between two parties.  You will probably find you’ll be hit with extra charges for failure to pay  and if you are cut off you’ll not be reconnected until you pay what you owe.   Also you must release that this will probably affect your credit rating. 

by
EE Community Support Team

Re: Hi guys. Im over due paying bill by 2weeks will they give me any leeway?

Morning @Templeton919

 

Thanks for coming to the community.

 

Please get in touch and speak to our specialist collections team.

 

By speaking to us, we can work with you to see if we can help retain the availability of your service and give you one less thing to worry about.

 

If you’re having trouble paying, please don’t cancel your Direct Debit or fail to make a payment.

 

Doing this could seriously impact your credit file and affect your chances of obtaining credit in the future.

 

Thanks, Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.