15-06-2018 02:54 AM
Come up Bit stumped and havent paid my bill. 2 Weeks over now. Will they give another weeks grace without cutting me off??
15-06-2018 04:59 AM
@Templeton919 Have you called customer services about this or have you simply not paid it ? If you ever find yourself not been up to pay your bill you need to call customer services straightaway, it is very highly likely you’re going to get cut off. Don’t forget you are breaking your contract with EE that you are legally obliged to honour as it is a contract between two parties. You will probably find you’ll be hit with extra charges for failure to pay and if you are cut off you’ll not be reconnected until you pay what you owe. Also you must release that this will probably affect your credit rating.
15-06-2018 09:41 AM
Thanks for coming to the community.
Please get in touch and speak to our specialist collections team.
By speaking to us, we can work with you to see if we can help retain the availability of your service and give you one less thing to worry about.
If you’re having trouble paying, please don’t cancel your Direct Debit or fail to make a payment.
Doing this could seriously impact your credit file and affect your chances of obtaining credit in the future.
Thanks, Leanne 🙂