by Shaz27 Investigator
Investigator

Hi I have a spotify account on old phone how do I transfer it to new android

How can I transfer my Spotify account from IPhone to android. Thanks

8 REPLIES 8
by Grand Master
Grand Master

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Hi @Shaz27 

 

Download the service from play store, then log in with your current credentials.

 

Thanks




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by
EE Community Support Team

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Hi @Shaz27

 

Did you manage to get sorted? Were you not able to just log in?


Chris

by Shaz27 Investigator
Investigator

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Hi northerner, thanks but I've already done that but when I log in it says I have free account and upgrade to premium

I've been paying my £9.99 since September last year and thought all my songs would automatically transfer to my new phone when I logged in but no.

I can't even find a number to speak to anyone

Help

by Shaz27 Investigator
Investigator

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Hi Chris

No I downloaded it on my new phone from playstore logged in and it said I'm on free Spotify upload to oremium, but I've been on premium since september. Can't even find a contact number to speak to anyone

 

Thanks sharon

 

 

by
EE Community Support Team

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Thanks for coming back to us @Shaz27

 

Have you created a new account?

 

How do you pay for Spotify, is this added to your bill each month?

 

Leanne.

by Shaz27 Investigator
Investigator

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Hi no I haven't created new account my old phone is an iPhone 7 this one is Huawei 20 lite so I just went into playstore, downloaded Spotify and logged in to my old account

by Shaz27 Investigator
Investigator

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Hi Leanne

 

 I haven't created new account my old phone is an iPhone 7 this one is Huawei 20 lite so I just went into playstore, downloaded Spotify and logged in to my old account

I'm baffled

by
EE Community Support Team

Re: Hi I have a spotify account on old phone how do I transfer it to new android

Hi @Shaz27

 

Thanks for coming back to me.

 

I would suggest contacting Spotify so they can have a look at your account for you.

 

Leanne.

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