by emery_1
Visitor

HTC U 11 Oreo update

Anyone know when Oreo is available for the HTC U11. According to HTC it should be rolled out by now, although when I try update, it say there are no updates available for your device. 

 

Any info or help would be appreciated. 

 

✌️

9 REPLIES 9
by Grand Master
Grand Master

Re: HTC U 11 Oreo update

Hi, 

 

EE don't provide firmware update release dates. 

 

When any firmware has passed EE quality control it will be made available to the consumer. At that time your phone will let you know the update us available. 

 

Thanks 




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by
EE Community Support Team

Re: HTC U 11 Oreo update

Hi @emery_1,

 

Thanks for joining the EE Community.

 

It should be rolling out soon, as @Northerner said, you'll get a notification on your device as soon as it's available.

 

James

by Danboy525 Investigator
Investigator

Re: HTC U 11 Oreo update

Hi, are there any updates regarding the release date of Oreo for HTC U11? The update is now out for EMEA devices so will EE be releasing their carrier version of Oreo soon? Along with security updates as we are still on November.

 

Thanks

 

Danny

by Brilliant Contributor
Brilliant Contributor

Re: HTC U 11 Oreo update

As stated above EE doesn't release any firmware updates information.

 

Once it has passed all checks your phone will notify you of an update.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Employee

Re: HTC U 11 Oreo update

Hi @Danboy525 and welcome to the community.

 

Was the handset bout direct from ourselves or via a third party?

 

Many thanks,

 

Lee

by Danboy525 Investigator
Investigator

Re: HTC U 11 Oreo update

Hi Lee 

 

It was bought direct from EE over the phone. I have just checked again and it's actually android october security patch that I have and nougat 7.1.1.

 

Any news or advice regarding updates?

 

Thanks

 

Danny

 

 

by
EE Employee

Re: HTC U 11 Oreo update

Hi @Danboy525

 

Have you tried to see if any update appears using HTC sync manager?

 

Many thanks,

 

Lee

by Danboy525 Investigator
Investigator

Re: HTC U 11 Oreo update

Yes I have tried HTC sync manager as I have recently backed up my phone. 

 

Thanks

Danny

 

by
EE Employee

Re: HTC U 11 Oreo update

Hi @Danboy525

 

I understand it can be frustrating but I would need to advise for you to wait for a notification of upgrade.

 

Many thanks,

 

Lee

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