04-08-2017 11:40 PM
Hi. I have the Samsung Galaxy S7 Edge and today four grey horizontal lines just appearedon the screen. I gave googled it and it says it is to do with the brightness setting when the brightness is set on maximum they disappear however when it adjusts for daylight they come back.I’ve done the factory setting, adjuststed the brightness, and done all software updates and it’s still present. Is there any other method of fixing this also I did not drop it and it has not or ever been in water. thank you.
05-08-2017 08:26 AM
You are probably better off contacting Samsung support regarding this issue or sending it in for repair via your phone insurance.
by SteveS60 2 weeks ago