by duffman1 Investigator
Investigator

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

@James_B do you know if you will be stocking any of the different colour options? Seems strange to not stock the P4 XL 128gb in White, i genuinely won't be getting one (through EE) if not in that colour. Would love the Orange but I understand that's a limited edition one

by
EE Community Support Team

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Hi @Duffman,

 

We don't have any plans to stock any other models at the moment.

 

Thanks

 

James

by pyrotenax Valued Contributor
Valued Contributor

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Case arrived , went for grey one.🙂

by Funk Established Contributor
Established Contributor

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

I see the Google Store UK have already shipped handsets to customers.  Will EE 4 and 4 XL devices be going out on the 23rd for delivery on the 24th?

by pyrotenax Valued Contributor
Valued Contributor

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Yes, delivery 24th

by JimMorro Investigator
Investigator

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

I'm already in anticipation of a new toy))

by
EE Community Support Team

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Morning @Funk

 

Thanks for coming here.

 

You’ll receive a text from DPD to tell you your order is on the way the day before your delivery.

 

If you have ordered online or over the phone and opted for delivery to an EE store, you’ll receive a text from DPD to tell you when it’s going to arrive ready for you to collect.

 

You will need to take a valid form of ID with you when you pick it up.

 

Leanne 🙂

by pyrotenax Valued Contributor
Valued Contributor

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Order dispatched 

*w00t*

🙂

by matteh1
New Member

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Got my handset yesterday - when does the laptop get shipped?

by adstainer Investigator
Investigator

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

You have to claim it by going to this website. https://pixel-offers.co.uk/gb/en/pages/chromebook/home

 

You also have to wait 14 days after purchase before you can claim. I have set a reminder in my calendar!

by Ace Contributor
Ace Contributor

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

@matteh1 

 

You need to wait 14 days just in case you return it then go the site listed.

 

GOOGLE PIXEL – GOOGLE CHROMEBOOK GIFT WITH PURCHASE TERMS AND CONDITIONS (SHORT) Consumers who pre order or purchase a Google Pixel 4 or 4XL (a ‘Qualifying Product’) between 15th October at 17.00 GMT and 28th October 2019 23:59 GMT, from EE, Carphone Warehouse, Currys PC World, IDMobile.co.uk, Mobiles.co.uk, E2Save.com or Dixon’s Travel, Currys eBay Store, Vodafone, Three, Argos, Google G Store, Harrods, Selfridges and JLP (a ‘Qualifying Retailer’) may submit a valid claim (including substantiation) at www.pixel-offers.co.uk/Pixel4 (‘Website’) between 14 to 45 days from the date of purchase (date of purchase counts as day 1) to claim 1x HP Chromebook (‘Promotional Item’). Consumers who return their Qualifying Product will not be eligible to claim a Promotional Item. Limited to one claim per purchase of a Qualifying Product. A maximum of 2 claims per household. The Promotional Item and Qualifying Product are subject to availability. The Promotional Item will be delivered to an address in the UK within 60 days of a verified claim. See Website for full T&Cs. Promoter is Google UK Limited.

by Pittsy Investigator
Investigator

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Any one having problems claiming the laptop?

 

I have sent away my dispatch note that came with the phone but the guys at google don't seem to want it...

 

I didn't receive a receipt as such through email, would it possible to get one?

by kaysar_rashid Investigator
Investigator

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Contact EE and ask for a proof of purchase. Google want that. And whilst you're speaking to EE, obtain your order number. Google want that too!

xxxxxxxx xxxxxx xxxxxx

 

[mod edit: please do not post personal information on the public board. Thanks!]

by
EE Community Support Team

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Hi @Pittsy


I recommend following the brilliant advice from @kaysar_rashid. That's exactly what you need to do. 🙂

 

You can find our contact details on the get in touch help page or dial 150 from your EE phone. 

 

Chris

by crookshull
New Member

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Has anyone heard anything on delivery of the chromebooks yet?

 

Aware it is 60 days but was hoping it may come before Christmas? 

Highlighted
by pyrotenax Valued Contributor
Valued Contributor

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Mine got delivered last week , by DX Delivery.

by
EE Community Support Team

Re: Google Pixel 4 and Pixel 4 XL are available to pre-order

Hi there @crookshull

 

Thanks for coming to the community.

 

Have you tried tracking your claim on the Google website?

 

Hope this arrives soon for you 🙂

 

Leanne.

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