17-02-2017 07:25 PM
Just had this on Google Play Movie, but only allows you to redeem 1 title, anyone else with a pixel had this and only been able to do one title
18-02-2017 10:17 AM
The offer clearly states you get all 10 films. But only lets you redeem 1
18-02-2017 02:04 PM
this is the screenshot i took when go into rewards itself
I have called Google and they are looking into it, just wish took a picture of the 10 titles you could pick, i just clicked on the first one and got that
18-02-2017 02:42 PM
The movies are in these screenshots
Still waiting on response from Google.
18-02-2017 02:48 PM - edited 18-02-2017 02:48 PM
Cheers for that, hope don't mind I've forwarded them onto google as got a case number for this
I've also given them the link to this thread
18-02-2017 02:52 PM
Sure no problem.
I spoke to them via support on my pixel yesterday. They weren't able to help but have passed it up the chain.
Just awaiting an update.
I'm sure been us we'll get a solution from them.
20-02-2017 05:23 PM
Just spoke to Google again. No update yet. But they say they need to talk with EE
Let's hope we get a resolution soon.
22-02-2017 11:50 AM
just received email from Google with an update providing me with a link to redeem the code to get the 10 movies, but it says already been redeemed
22-02-2017 12:32 PM
hi, yes I've sent them a reply with a screenshot showing it doesn't work
will try ringing them tonight when get home
22-02-2017 07:22 PM
well been on the phone to google for over 25 minutes and the consultant speaking to was absolutly useless. I had told them about 20 times the link sent does not work and they keep saying try it again.
At one stage they even tried saying that because it reported it had been redeemed there was nothing that could be done.
Just sent them another email on this, so lets hope get some better information back
23-02-2017 09:44 AM
had another reply and just going round in circles with google at the moment. sent me another email with the exact same code to redeem which doesnt work
I have been informed by our specialists that you can use the link provided below to redeem your 10 movies, just simply click on the link and redeem your movies to watch and enjoy them
Can I ask you to try and redeem your own original code using this link:
as anyone else had an update from google on this
23-02-2017 09:52 AM