by Kissarmy
Visitor

Eewifi to 9527. Technical glitch. Trying for several months with 2 phones. Help

Trying to get Tube WiFi. Tried sending We with to 9527 several times in May. Always got response about technical glitch and to try again. I did several times. I mow have a new phone and am heading to London again. Tried again. Still the same result. Any suggestions. I am a business pay monthly customer with a Note 8.

1 REPLY 1
by
EE Community Support Team

Re: Eewifi to 9527. Technical glitch. Trying for several months with 2 phones. H

Hello there @Kissarmy

 

Thanks for posting on the community.

 

Could you try and connect using EE WiFi Auto hotspots as below:

 

Once underground, just turn on your WiFi and select EE WiFi-Auto from the list of available networks.

 

Then select the ‘access method’ as EAP, and ‘EAP method’ as SIM.

 

Let me know if this works for you.

 

Thanks, Leanne.

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