by Hotgirlow
Explorer

Ee loan phone

Hi

I have a ee loan phone while mine I'd being fixed and paid £75 deposit the back of it has smashed where fell out of handbag does the deposit cover damage or do I have to pay again.

3 REPLIES 3
by
EE Employee

Re: Ee loan phone

Hi @Hotgirlow and welcome to the community.

 

If the device is damaged that would forfeit your deposit.

 

Many thanks,

 

Lee

by Hotgirlow
Explorer

Re: Ee loan phone

I gathered that but was hoping you could tell me if that means I have to pay extra on top 

by
EE Employee

Re: Ee loan phone

Hi @Hotgirlow

 

The deposit will cover the damage.

 

Many thanks,

 

Lee

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