by oakrobs Investigator

EMUI 10 Mate 20 Pro



I notice somebody else on here has already noticed. I'm sorry for repeating what others have already said but it's just ridiculous. Why does it take EE so long to push an update out which Mate 20 Pros on Vodafone have now had for nearly two weeks? Huawei has given you the update, can you at least not give us a time frame as to when we will receive the update? 


Thanks, OR.

by Grand Master
Grand Master

Re: EMUI 10 Mate 20 Pro

Hi @oakrobs 


As per the other thread:




EE don't give time scales on when software updates are released, on their branded versions of firmware.. 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.