15-06-2018 03:20 PM
EE have posted a " behind the scenes look" at the process they go through for updates to devices.
I have no idea why its not been pinned to this forum as it mostly affects Android users or why forum staff have not referred to it when answering a queries but here it is
This has come due to feedback from customers and pressures for information but we need more much much more.
EE needs to know what you think they could do better and what questions you have that you feel have not been answered.
It all helps.
15-06-2018 05:01 PM
15-06-2018 05:08 PM
Yes i had.
And yet there have been 100s of threads all asking for information about software updates and seeking improvements when compared to other networks.
Improvements can be made in every part of information sharing and availability and also to the update process.
Also Android and its users have moved on. Devices are being sold on "the quickest updates" and customers are making a more technically informed choice. EE needs to reflect that.
15-06-2018 05:17 PM
@Bellyman While they have been threads with people asking why not do a search as this information is not hidden. I don’t keep track of every post that I believe could be useful to someone and why should I and seeing as there is a search bar within the forum.
Time to move on I think as I know exactly where this thread is going “once” more.
15-06-2018 05:27 PM
I don't believe all those people where doing anything wrong. I suspect the expectation is for something more from this carrier.
15-06-2018 06:05 PM
Bottom line is you’ll not except what you’ve been told before and no matter what your told you’ll not be happy with any answer you’ve been told and that includes past, present and future.
What do you know I can predict the future.
Thats it no more as it’s a merry-go-round chattering to you.