by Ratawit
Visitor

EE Wifi-Calling works fine! on Xiaomi Mi 9

Just want to let you guys know, EE wifi-calling works fine on Xiaomi Mi 9

 

I have searched on both EE community site and others forum but did not get any information about this model.

 

I also phoned EE customer service team and they said "your phone is not supported"

 

So, I want to try and here is the result!

 

PS. Please be careful that if you want to use wifi-calling, you have to stick with pay monthly NOT PAYG or Flex plan!

 

https://i.imgur.com/lpSqZpx.jpg
https://i.imgur.com/gvVnsOi.jpg

 

lpSqZpxgvVnsOi

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

Hi @Ratawit 

 

Welcome to the EE Community,

 

thank you for sharing your feedback with us here on the community which I am sure will help other users if they decide by the same device.

 

If you need any help in future feel free to ask.

 

Thanks,

 

David.

View solution in original post

13 REPLIES 13
by Ace Contributor
Ace Contributor
Solution

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

Hi @Ratawit 

 

Welcome to the EE Community,

 

thank you for sharing your feedback with us here on the community which I am sure will help other users if they decide by the same device.

 

If you need any help in future feel free to ask.

 

Thanks,

 

David.

View solution in original post

by Bigmick777 Investigator
Investigator

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

Hi

I have the same phone.  How did you setup WiFi calling?

by
EE Community Support Team

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

Hi @Bigmick777.

 

Welcome to the community 🙂

 

Are you on a pay monthly plan with EE?

 

Jon

by Bigmick777 Investigator
Investigator

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

Hi - @Jon_K yes I am.  I've been using WiFi calling on the previous phone - Huawei Mate 9, there was just a setting on that phone to switch it on.

by
EE Community Support Team

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

Thanks @Bigmick777.

 

Could you try going to Settings, SIM Card & Mobile Network, SIM Card Settings, then make sure it is enabled?

 

Jon

by Bigmick777 Investigator
Investigator

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

@Jon_Kthere is no setting for turning on Wifi Calling there.  Only option is VolLTE.

by
EE Community Support Team

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

Could you enable VoLTE, @Bigmick777?

 

It may be worth browsing an android forum, too.

 

Jon

by Bigmick777 Investigator
Investigator

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

@Jon_Kit's already enabled but as I understand it that's for improved call quality?  The OP screenshots show the WiFi calling symbol on the Mi 9 - this is not enabled on mine hence the reply to see how it got enabled.  Thanks.

by Ace Contributor
Ace Contributor

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

@Bigmick777  is there any firmware updates available for your phone ?

by Bigmick777 Investigator
Investigator

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

@Davidit's running latest updates - Miui 11

by Bigmick777 Investigator
Investigator

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

So been through the link above to the Android Forums as posted by @Jon_K  and tried the *# codes - wasn't clear at first but you need to enter the codes to 'disable' VolTE and WiFi - rebooted phone and then under the SIM card settings there was then a setting for WiFi calling - switched this on - pending some tests now!

Highlighted
by Ace Contributor
Ace Contributor

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

@Bigmick777 keep us updated.

by Bigmick777 Investigator
Investigator

Re: EE Wifi-Calling works fine! on Xiaomi Mi 9

@Davidlooking good - put the phone in Airplane mode and then could make a call using the WiFi.

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