by Db12
Explorer

EE Hawk phone asks for password to continue cannot remember password can u reset

 
3 REPLIES 3
by Db12
Explorer

Re: EE Hawk phone asks for password to continue cannot remember password can u r

Hi James have been on holiday for a fortnight and left he phone at home recharged it and before I can proceed with anything it asks for a password, or gives you the option for emergency calls only. I’m stuck!

Sent from my iPhone
by Brilliant Contributor
Brilliant Contributor

Re: EE Hawk phone asks for password to continue cannot remember password can u r

Only way is to do a factory restore.

 

Nothing EE can do to get you in if you forgot your password.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team

Re: EE Hawk phone asks for password to continue cannot remember password can u r

Hi @Db12,

 

Welcome to the EE Community.

 

Have you forgotten your lock screen PIN or the password for your Google account?

 

Thanks

 

James

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