20-04-2017 01:08 AM
I have a galaxy s7 ee stock and trying to get Nougat update. Option "download updates manually" is greyed out in settings and i cannot access it to try and force an update as other users recommend. Download updates automatically is available to toggle on or off.
20-04-2017 10:00 PM
Try normally on WiFi at home. Also tried rebooting many many times.
Tried turning off WiFi and using 4g nothing doing!
Option is permanently greyed out.
20-04-2017 10:11 PM
Your only other option now is to back up the device and do a factory Restore.
If not then take it in for repair which is what they'll end up doing anyway.
20-04-2017 10:12 PM
@Profile closed doesn't matter if your below 50% you should still be able to Search for updates.
The OP only other option now is a factory Restore.
by SteveS60 a week ago