Highlighted
by Ram11
Explorer

Data retrieval

copied data from s7 to s9 via smartswitch wifi. factory reset on s7. lost whatsapp chats, photos and friends. Is there any way of retrieving this please?

 

Regards,

Ram

2 REPLIES 2
by
EE Community Support Team

Re: Data retrieval

Hi @Ram11,

 

Welcome to the EE Community.

 

Did you backup your Whatsapp chats before the transfer?

 

Thanks

 

James

by Ram11
Explorer

Re: Data retrieval

Hi James,

 

Sorry I did not.

 

I thought the smart switch wi fi transfer would have transferred everything. 

I used to back up in the past until I came across smart switch.

 

Regards,

 

Ram

 

 

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