17-10-2017 11:13 AM - edited 17-10-2017 11:14 AM
Thanks for coming to community 🙂
We always send you a text to confirm when a top-up is successfully added to your phone.
If your credit hasn't updated within 24 hours, please call customer services on:
Tip: you can check your pay as you go credit any time.
Just text AL to 150.
Last but not least, have you tried turning the phone off and then on again?