by Dan696269 Investigator
Investigator

Contract Is Up

Hey, my phone contract is up and id like to cancel it. Is it possible to do it online or do i have to actually speak to someone from a 3rd world country and have them try sell me a phone for 20 minutes? Cheers

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Contract Is Up

Yes you have to ring to cancel, giving 30 days notice.  EE customer service is 100% UK based now (and pay monthly has been for sometime).

 

They also usually don't try and sell you anything if you explain you just want to cancel.  Last time I asked for a PAC from EE it took about 60 seconds.

1 REPLY 1
by Profile closed
Not applicable
Solution

Re: Contract Is Up

Yes you have to ring to cancel, giving 30 days notice.  EE customer service is 100% UK based now (and pay monthly has been for sometime).

 

They also usually don't try and sell you anything if you explain you just want to cancel.  Last time I asked for a PAC from EE it took about 60 seconds.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.