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08-03-2019 05:50 PM
I am trying to claim my new galaxy buds via the members app.
However in order to claim I need digital proof to prove I pre ordered the phone.
How do I get this ? The only email I got was when I ordered the phone but this is an email no pdf and also does not have the date to prove when I ordered it.
Any ideas EE?
09-03-2019 02:23 PM
I managed to claim my galaxy buds last night and claim has been validated by Samsung so just waiting for delivery. EE had to send me proof of purchase which I sent with the claim along with a copy of dispatch note and a screenshot of my upgrade email I got.
18-03-2019 10:22 AM
Hi I was just wondering if you recieved your earbuds yet so I can work out an approximate timeline of when mine may arrive