by Christina91 Investigator
Investigator

Checking blocked IMEI number

Hi, I’m urgently looking to find out if my phone IMEI number has been blocked after reporting it stolen.

 

i read a query 

EE won't block IMEI of stolen phone from April 2019

 

And I’d looking to receive help.

 

thank you

5 REPLIES 5
by Grand Master
Grand Master

Re: Checking blocked IMEI number

You can check that at CheckMEND for a small fee.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Christina91 Investigator
Investigator

Re: Checking blocked IMEI number

Would customer service be able to help with this?

 

my phone was stolen along with my bank card 😞

by Grand Master
Grand Master

Re: Checking blocked IMEI number

They might if you are the original owner of the device in question. Have you reported it to EE so they can block it?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Christina91 Investigator
Investigator

Re: Checking blocked IMEI number

Yeah reported it almost straight away and was advised the phone and sim was blocked, but have been reading up on it online about the IMEI number 

by
EE Community Support Team

Re: Checking blocked IMEI number

Hi there @Christina91

 

Thanks for coming to the community.

 

Our Mobile Care team will be able to check the IMEI for you and make sure this is blacklisted.

 

Give us a call on 0800 079 8586 they will be happy to help.

 

Thanks.

 

Leanne 🙂

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