29-04-2018 03:50 PM - edited 29-04-2018 03:50 PM
Hi, I'm in New York and trying to call my bank in England, but whenever I try and make a call an American voice tells me international calls aren't allowed from my phone.
I'm on ee, pay monthly and have turned on roaming.
29-04-2018 06:17 PM
Welcome to the community,
You not only need to have roaming turned on, this has to be done on your account.
Try logging into your account and see if you can enable it there, you may find that a dialog box will come up and you can chat to customer service when they are available.
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