by Coursie77
Explorer

Cant call uk from france

I am on a monthly plan. Can use data but cant call uk from france. Tried various networks but none work.

3 REPLIES 3
by
EE Community Support Team

Re: Cant call uk from france

Good Morning @Coursie77

 

Welcome to the community. 

 

I hope you're having a lovely time in France, what part are you at? 

 

Did you check to see if your account is set up for roaming? if not you can follow the steps below to check:

 

Log in to your My EE > Menu > Manage device > Ensure both Calling Abroad and Roaming are active. 

 

Speak soon, Katie 🙂

by Coursie77
Explorer

Re: Cant call uk from france

When I click manage device it says "page not found"

Get Outlook for Android
by
EE Community Support Team

Re: Cant call uk from france

Thanks for trying @Coursie77

 

I have sent you a private message, please take a look and get back to me. 

 

Katie 🙂

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