18-02-2019 10:07 AM
Good Morning @Coursie77.
Welcome to the community.
I hope you're having a lovely time in France, what part are you at?
Did you check to see if your account is set up for roaming? if not you can follow the steps below to check:
Log in to your My EE > Menu > Manage device > Ensure both Calling Abroad and Roaming are active.
Speak soon, Katie 🙂