19-09-2019 01:08 PM
Seem to be able to log in partly to account. When I want to check usage, am being told to register number, but this is already registered.
Solved! See the answer below or view the solution in context.
19-09-2019 03:04 PM
Welcome to the community.
Have you already registered your mobile number?
Could you try entering it when you're asked for it and see if you get an error message?
19-09-2019 05:57 PM
Hi there @mikegm1
Thanks for coming back to us.
If you get on touch with our Tech Gurus on 150, they will be able to get your My EE account looked into and help you get this resolved.
Let me know how you get on 🙂
by Woolruss Tuesday
by ib12 Tuesday