17-10-2018 12:28 AM
Want to know how much data I have left on my pay monthly plan for the month but both the my ee app and texting the word BALANCE to 150 fail to furnish me with this information. I am told to check back later, but exactly how much later is unapaparent as it seems to be an ongoing problem.
Is it legal to withhold this information from me?
17-10-2018 08:39 AM
Good Morning @Eebzay.
How long have you been experiencing this?
Have you got the latest version of the app installed?
17-10-2018 08:59 AM
Have you tried texting “AL” to 150?
I always use use this instead of checking with MyEE app.
17-10-2018 05:00 PM
AL = BA!
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