by Rtridings
Explorer

Can't pay my bill right away will it cut off?

My bill is due today 11 th April and I can't pay it untill 1 week . What will happen will I be cut off . It's my first payment for last month and this month coming .

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Can't pay my bill right away will it cut off?

Hi @Rtridings,

 

Thanks for joining the EE Community.

 

That's great advice from @Northerner, please get in touch and our customer service team will be happy to help.

 

You might also find this help page useful.

 

Hope this helps.

 

James

3 REPLIES 3
by Grand Master
Grand Master

Re: Can't pay my bill right away will it cut off?

Hi, 

 

You need to call CS on 150 for and speak to them and not just let your account go into default.

 

Thanks  




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team
Solution

Re: Can't pay my bill right away will it cut off?

Hi @Rtridings,

 

Thanks for joining the EE Community.

 

That's great advice from @Northerner, please get in touch and our customer service team will be happy to help.

 

You might also find this help page useful.

 

Hope this helps.

 

James

by Grand Master
Grand Master

Re: Can't pay my bill right away will it cut off?

If you pay by DD it won't be taken until about 10 days after the bill is posted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.