by Jt1970
New Member

Can't add device

New phone (Huawei p20 lite) new sim card. When I open the app it tells me to add the device but the page never loads, comes back error too many attempts. Clear cache.. Cache is clear... Can't get around it. 

1 REPLY 1
by
EE Community Support Team

Re: Can't add device

Hi @Jt1970,

 

Welcome to the EE Community. 🙂

 

Please can you try a different web browser and let me know if you see the same error message?

 

Thanks

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.