by alpayne51 Investigator
Investigator

Can i text canada from uk with my £15 pay as you go bundle?

I'm havimg trouble texting my wife in canada, tho i receive her texts?

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Can i text canada from uk with my £15 pay as you go bundle?

Yes the £15 international pack only gives 250 mins to UK and international numbers:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/price-plans-and-costs/ee-pay-as-you-go-price-plans

 

Your 500 texts allowance is for UK numbers only.

9 REPLIES 9
by alpayne51 Investigator
Investigator

Can i text canada from uk with my £15 pay as you go bundle?

I'm havimg trouble texting my wife in canada, tho i receive her texts? I van make calls to her no problem, i have an LG.

by Ace Contributor
Ace Contributor

Re: Can i text canada from uk with my £15 pay as you go bundle?

Hello @alpayne51 if you are texting a UK mobile number you should be able to yes. Have you got her number saved in the international +447 dialing format?

by alpayne51 Investigator
Investigator

Re: Can i text canada from uk with my £15 pay as you go bundle?

  • Hello tm90, thanks for the reply,  it is a canadian phone and sim. When i call her I use 001 for Canada then the full number and get her no problem, she can text me but mine dont send.
by Ace Contributor
Ace Contributor

Re: Can i text canada from uk with my £15 pay as you go bundle?

Have you got credit for the texts? Calls and texts to a Canadian number are not included in your pack allowances only calls and texts to UK numbers are.

by alpayne51 Investigator
Investigator

Re: Can i text canada from uk with my £15 pay as you go bundle?

With my international bundle I get 250 minutes of calls to canada, but maybe the texts are just for in uk! Thanks tm90

by Ace Contributor
Ace Contributor
Solution

Re: Can i text canada from uk with my £15 pay as you go bundle?

Yes the £15 international pack only gives 250 mins to UK and international numbers:

 

http://ee.co.uk/help/add-ons-benefits-and-plans/price-plans-and-costs/ee-pay-as-you-go-price-plans

 

Your 500 texts allowance is for UK numbers only.

by alpayne51 Investigator
Investigator

Re: Can i text canada from uk with my £15 pay as you go bundle?

OK thanks tm90 at least that's that problem solved!!

by Ace Contributor
Ace Contributor

Re: Can i text canada from uk with my £15 pay as you go bundle?

You are welcome. The community is here anytime if there is anything else you would like to know.

by
EE Community Support Team

Re: Can i text canada from uk with my £15 pay as you go bundle?

Hi @alpayne51

 

I see @tm90 has helped you get to the bottom of this. 🙂

 

Give us a shout if you have any more questions. 

 

Chris 🙂

 

 

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